Web design agency

A bit about us

Our Black Country, West Midlands-based web design service is focused on developing high quality online solutions to suit a broad range of requirements. Our expertise covers everything from a very basic web presence to a more detailed brochure or portfolio site, or even a large catalogue website with e-commerce functionality.

With many years of experience, we have completed hundreds of successful projects for businesses of all sizes, from start-ups to established companies and multi-national organisations. Our clients have come from a diverse range of market sectors including food and drink, retail, manufacturing, engineering, transport, automotive, construction, IT, medical, aesthetics, waste management, and professional services to name but a few.

The Charles web design team will discuss your requirements with you in order to understand your business and find the best path to achieving your aims. As well as designing the visual aspects of your site and helping to plan the structure and user journey, our skills encompass both front-end and back-end website development, drawing upon in-house coding expertise to create intelligent, fully functional sites. We can also help you with copywriting the content of your website to achieve the best possible user experience as well as improving search engine rankings.

As a multi-discipline agency we are able to draw upon an extensive selection of design skills to complement our web designs and integrate them as part of a cohesive marketing approach. A professional standard of photography and video are essential elements of a modern website and we are able to provide these services either in-house or via a selection of highly-skilled associates.

How we work

We like to work closely with each customer, guiding them through the process from the quotation stage right through to the launch of the completed website.

  • Talk

    Talk

    Initially a member of our web team will discuss your project with you, getting to understand your business and establishing the best approach to meet your specific needs. This will enable us to establish the specification of your website - what type of site it is, what it needs to do, and any special features that are required to help you interact with your audience.

  • Quote

    Quote

    Once we have established the parameters of the project we can create a proposal, outlining what is included and detailing the costs associated with each aspect. Sometimes we will give you a number of options to enable you to decide which approach best suits your requirement and your budget. In most cases we like to get a good idea of the likely content, including provisional page headings and product categories before we quote.

  • Design

    Design

    If you’re happy with our quotation, we’ll agree a payment schedule and then begin work on your designs. The initial concepts are designed to show you the overall look and feel of the site and give you an idea of how the design will adapt for mobiles and tablets. We make sure that you are fully satisfied with the concepts before we begin building your website.

  • Coding

    Build

    When you have approved your design concepts we can begin to build your website, creating working pages that you will be able to preview in a non-public area. At this stage, if we don’t already have content, we will be talking to you to establish the final images and text that will appear on the site.

  • Launch

    Launch

    We won’t put your site live until you are completely happy with every aspect. Once you’ve given us the go ahead we’ll carry out final tests before publishing the finished pages and allowing them to be indexed by search engines. All sites are tested in current browsers prior to launch. Naturally, if there are any final glitches we will always be on hand to fix them.

Get in touch

Why Charles Design

With almost four decades of design experience we were here at the inception of commercial website development. We’re constantly moving with the times and know how to build websites that not only appeal to today’s audience but which comply with good website design practices and utilise the latest technology to create powerful, user-friendly sites to engage your customers and generate sales.

Because our background is creative, you can be sure that your website will look superb but we’ve got the technical know-how to ensure that it is fully-functional too, providing a great user experience for you and your clients. Our coding expertise means that we can add special features that help make your online operation run more smoothly whilst making your website even more appealing to potential buyers.

When you talk to Charles Design you are talking to the people who will design and build your site. We get to know you and understand your business so that your website is a true reflection of your capabilities and is unique to your company. Unlike many other web design companies, we don’t rely on existing templates to build your site. Each site is hand-coded to provide you with a unique solution which meets your specific needs and this approach ensures scaleability allowing additional features and modules to be added as and when required.

What’s more, because we build our sites from the ground up, it is easier for us to identify any issues that arise during the lifespan of the site and resolve them quickly.

Websites designed to perform

  • All sites are tested in various browsers before launch
  • All sites are run through the W3C validator to ensure no errors occur
  • All sites are submitted to Google webmasters to help with quicker indexing
  • Files and code are minified to help site performance
  • Hosting comes with SSL* as standard

*SSL (Secure Sockets Layer) places an encrypted link between the web server and the browser to ensure that all data transferred between the user and the website is kept private and secure. Adding an SSL certificate means that your website won’t display as “Not Secure” in Google and also helps Google ranking.

Our services include

  • Logo design for use both on and offline
  • Creating strong brand identities for companies with a new online presence
  • Web re-designs for companies that need their current online image updating
  • Building responsive websites that are user-friendly on all devices
  • CMS tutorials on how to update sites in the future or ongoing support packages for sites that are fully managed
  • Search Engine Optimisation built into all sites ensuring the best possible opportunity to rank highly on popular search engines
  • Management of Google Adword campaigns
  • E-commerce sites built for maximum sales
  • Social media and newsletter management
  • Web hosting where required. See our hosting page for more information
  • A complete range of marketing materials to support and promote your online activity including print-based media such as; brochures, flyers, catalogues, stationery, exhibition materials, and much more

Areas we cover

Conveniently situated in Kingswinford, with easy access to transport networks allows us to service all areas of the West Midlands and the surrounding regions including:

  • Birmingham
  • Worcester
  • Telford
  • Wolverhampton
  • Dudley
  • Halesowen
  • Stourbridge
  • Kidderminster
  • Bromsgrove
  • West Bromwich
  • Walsall
  • Cannock

Naturally we are happy to work with businesses from any part of the UK and have worked successfully with clients in areas such as London, the South East, South West, Wales and Scotland.